Essence Hoi An Hotel & Spa, Hoi An

I had a memorable stay at The Essence Hotel, which began a bit rocky due to some noisy families, but the staff's excellent customer service turned our experience around. The rooms were spacious and clean with great views over the rice fields. The location was convenient for exploring nearby attractions, and the dining options, especially breakfast, were truly impressive. However, the noise from outside could be disruptive at times, especially in the morning.

The hotel offers a delightful experience, being situated on the outskirts of Hoi An, providing lovely views of rice paddies and a convenient walking distance to the town center. The rooms are spacious and quiet, perfect for a relaxing stay, and the staff truly goes above and beyond to ensure your comfort. While the dining options are plentiful and the buffet breakfast is a highlight, there were some initial hiccups with service speed that were later resolved. Overall, it's a fantastic choice for a family-friendly getaway with great amenities.

I had an absolutely fabulous stay at this hotel! The atmosphere was classy and elegant, making it a perfect retreat. The staff were incredibly accommodating, always ready to help with anything I needed. However, the internet speed was a bit slow, which could be a hassle for those traveling on business. Overall, it’s a great value for the money with lovely facilities, making it an ideal getaway.

Our stay at the hotel was truly wonderful! The room we had boasted an incredible view of the rice fields and a lovely balcony to enjoy it from. The staff were remarkably kind and went out of their way to assist us, although sometimes they seemed a bit over-eager with questions. The location was peaceful and away from the bustling areas, which we appreciated, yet it was still easy to get to town. Dining options were plentiful with a fantastic breakfast each morning. Overall, a quality experience, but the service could use a little fine-tuning in approach.

I had a wonderful six-night stay at the Essence Hotel in Hoi An. The staff was incredibly warm and attentive, making sure I felt comfortable throughout my visit. I was pleasantly surprised by the range of gluten-free options that catered to my dietary needs, and the overall dining experience was fantastic. However, while the hotel was lovely, the breakfast could use more exciting flavors, and the walk to the town was longer than I had anticipated.